FAQs - Frequently Asked Questions
2. WeTender Manage
- How does WeTender Manage differ from other bidding platforms?
- What types of searches can I perform on WeTender?
- How does it help me avoid missing deadlines and key alerts?
- Can I organize information by business units or countries?
- Can I work as a team within WeTender Manage?
- How long does it take to start seeing results?
3. WeTender IA
- What sets WeTender AI apart from other artificial intelligence solutions?
- Do I need to purchase another module to access the AI?
- How is the AI trained? Is it secure?
- Will the AI replace my team’s work?
- What does the demo include?
- Can I try WeTender AI without being a current customer?
- How much does it cost?
5. Demo and Support
- What is the first step to get started with WeTender?
- What happens after I submit the contact form?
- Is the demo really without obligation?
- May I invite my team to the demo session?
- What information should I prepare before the demo?
- How long does the WeTender AI demo last?
- What is the cost of implementing WeTender AI after the demo?
- What support will I receive after the demo if I sign up for WeTender?
1.General questions
What is WeTender and who is it for?
WeTender is the leading platform for public healthcare procurement. It is designed for laboratories, manufacturers, and distributors who want to win more tenders for medicines, devices, and hospital supplies, reducing errors and management time.
What sets WeTender apart from other tender search engines?
WeTender is not a generic search engine — it’s a platform specialized in healthcare public procurement, featuring a proprietary classification by products and therapeutic areas that multiplies the precision of opportunities.
It also centralizes documentation, deadlines, and market analysis, enabling teams to manage each tender professionally, collaboratively, and in full alignment with their commercial strategy.
What specific benefits does WeTender bring to my company?
WeTender provides full visibility into the healthcare market, complete control over deadlines, and a drastic reduction in tender management errors.
It enables you to identify opportunities aligned with your portfolio, optimize bid preparation, and turn public procurement into a stable source of growth for laboratories, manufacturers, distributors, and healthcare service providers.
Can I try WeTender before signing up?
Yes. You have access to a free plan and personalized demos tailored to your product catalog.
What support do I receive after signing up?
Guided onboarding, training for your team, and ongoing specialized support. We accompany you until your team masters the tool.
2. WeTender Manage
How does WeTender Manage differ from other bidding platforms?
WeTender Manage no solo muestra licitaciones: las prepara para ser trabajadas.
Nuestro equipo abre cada expediente, clasifica los lotes por producto y organiza toda la documentación para que tu empresa pueda empezar a trabajar desde el primer día.
Además, integra flujos de trabajo, plantillas reutilizables y repositorio documental, permitiendo gestionar grandes volúmenes con precisión, coordinación y control desde un único entorno profesional.WeTender Manage specializes in healthcare. While other systems simply list tenders by CPV, we classify them by product, therapeutic area, and sector criteria, which means less noise and more real opportunities.
What types of searches can I perform on WeTender?
You can search by agency, keyword, region/autonomous community, amount, status, type of announcement, or procedure. It also has an exact, flexible, or approximate search system to locate medicines, devices, or product families.
How does it help me avoid missing deadlines and key alerts?
WeTender centraliza todos los avisos y fechas importantes de cada expediente y te los muestra en un panel unificado, sincronizado con tu correo y la plataforma.
Recibirás alertas automáticas sobre publicaciones, subsanaciones, adjudicaciones y vencimientos, para que ningún plazo crítico pase desapercibido y tu equipo trabaje siempre con margen y seguridad.
Can I organize the information by business units or countries?
Yes. You can have different environments within the same account (e.g., Spain and Portugal) and configure menus and communications by division, line of business, or subsidiary.
Is it possible to work as a team within WeTender Manage?
Yes. It allows multi-user access with different roles (tender managers, sales representatives, management). Each profile sees what it needs to see and works in real time without emails or Excel spreadsheets.
How long will it take to start seeing results?
From day one.
WeTender is configured according to your catalog and sector, and within hours you’ll see your real opportunity pipeline, with tenders ready to work on and automated processes that reduce management time from the very first week.
3. WeTender IA
What sets WeTender AI apart from other artificial intelligence solutions?
WeTender AI is trained exclusively on healthcare public procurement, using the complete official documentation of each tender to deliver precise and verifiable answers.
Unlike generic solutions, it doesn’t generate information or rely on external data sources; it analyzes, summarizes, and compares tender documents directly, turning their content into practical insights for faster and more confident decision-making.
Do I need to purchase another module to access AI?
Yes. WeTender AI is an optional add-on that integrates with the WeTender Manage module.
It automatically connects to your existing workspace and includes eight intelligent tools (and growing) that analyze, summarize, and compare tender documents to help you make decisions faster, more accurately, and with greater confidence without changing the way you work.
How is AI trained? Is it safe?
WeTender AI is trained exclusively on official healthcare public procurement documents, without using external sources or personal data.
Each model is built on complete tender documents, resolutions, and current regulations, ensuring accurate, verifiable, and traceable responses.
All processes also follow strict security and confidentiality standards, guaranteeing that your company’s and tenders’ information is never shared or used for any other purpose.
The AI is trained using official documents and the Public Sector Contracts Act. All information is processed in a secure environment, without exposing your company’s data to third parties.
Will AI replace my team's work?
No. WeTender AI doesn’t replace technical expertise or professional judgment; it enhances them.
It automates repetitive tasks such as reading, summarizing, or searching through tender documents, allowing your team to focus on analysis, strategy, and preparing higher-value proposals.
What does the demo include?
The WeTender AI demo lets you test all intelligent tools on a real tender.
You’ll see how the system summarizes, searches, and answers questions about tender documents, compares requirements, and simulates price scores, all within the WeTender Manage environment.
In just a few minutes, you’ll experience how manual reading turns into actionable insights for faster and more accurate bid preparation.
Can I try WeTender AI without being a current customer?
No. WeTender AI is only available for companies already using WeTender Manage.
If you’re not a client yet, you can try WeTender Manage with your own product catalog and request a live demo to see how the AI works on a real tender.
What is the cost?
The cost depends on the WeTender module you use and the number of users. Request a demo and we will provide you with a proposal tailored to your company.
4. Plans and Prices
What does the free WeTender plan include?
The free plan gives you access to a limited version of WeTender Manage, where you can explore real tenders, view basic information for each file, and receive personalized alerts based on your products or therapeutic areas.
It’s an easy way to try the platform and understand how WeTender organizes, classifies, and connects opportunities with your commercial strategy.
What are the differences between Manage, Manage Premium, and Analytics?
- Manage is the core of the system. It centralizes the entire tender management process: downloading, opening documents, classifying lots, tracking deadlines, and enabling collaborative work.
- Premium adds advanced features for automation, templates, workflows, and document control, ideal for teams handling large volumes of tenders.
- Analytics is designed to analyze prices and competitors by active ingredient, providing a market overview that helps adjust commercial and pricing strategies using real data.
Is AI included in any of the modules?
WeTender’s artificial intelligence is an independent add-on that can be added to the WeTender Manage module.
This way, you can keep your usual working environment while incorporating eight intelligent (and expanding) tools to analyze, compare, and make more accurate decisions for each tender.
Can I subscribe only to the price analysis feature?
Yes. You can subscribe to WeTender Analytics independently, although the plan already includes the WeTender Manage module in its fee to provide a complete view and management of both the market and your tenders.
Can I start with one module and change later?
Yes. WeTender is designed to grow with your company.
You can start with Manage and later upgrade to Premium, add Analytics, or include the AI, while keeping all your data, settings, and active tenders intact and uninterrupted.
5. Demo and Support
What is the first step to get started with WeTender?
The first step is to request a personalized demo.
In it, you’ll see how WeTender adapts to your catalog and processes, and experience in real time how it centralizes tenders, automates tasks, and improves team coordination from day one.
What happens after I submit the contact form?
Our team will contact you to understand your requirements and schedule a demo session.
Is the demo really without obligation?
Yes. The demo does not imply any commitment to purchase.
Can I invite my team to the demo session?
Yes. In fact, it’s recommended.
You can invite everyone involved in tender management or commercial decision-making so they can all see how WeTender streamlines their work and fits seamlessly into your daily workflow.
What information should I prepare before the demo?
We only need a basic list of your main products or categories to tailor the demo to your actual catalog.
With that information, we can show you how WeTender identifies relevant tenders, classifies lots, and helps you work with accurate data from day one.
How long does the WeTender AI demo last?
30-45 minutes.
What is the cost of implementing WeTender AI after the demo?
There is no additional cost. AI is included in the annual subscription for the WeTender module you purchase.
What support will I receive after the demo if I sign up for WeTender?
Onboarding, training, and ongoing specialised support for your entire team.
Contact sales
Send us an email, give us a call, or fill out the form to find out how Acobur can help you with public procurement for your business.
